What this means in practice

  • Build a test set of real questions with known good answers and rerun it after every change.
  • Require a source for factual answers, and prefer “I don’t know” to a guess.
  • Send sensitive topics — legal, medical, financial, HR — to a person.
  • Review a sample of live answers regularly and fix the sources behind wrong ones.

How Lid Vizion approaches it

We start with the business decision and operating context, define ownership and measurable milestones, then use configuration, integrations, automation, or custom software only where each earns its place.

See it as a workflow

  • Training materials from your own procedures: Turn approved procedures, policies and product documents into short training modules, checklists and quiz questions, reviewed by the subject expert and updated when the source changes.