What this means in practice

  • Start with who the user is and the problem in their words.
  • Define success as a measurable outcome, not a feature list.
  • Write acceptance criteria a non-technical owner can check.
  • List exclusions and name one person who approves scope changes.

How Lid Vizion approaches it

We start with the business decision and operating context, define ownership and measurable milestones, then use configuration, integrations, automation, or custom software only where each earns its place.