/answers/what-to-do-when-an-ai-system-makes-a-mistake/index.md · 42 lines
---
title: "What to do when an AI system makes a mistake"
description: "Assume mistakes will happen and design for them before launch. Keep a person approving anything that is costly to undo, log every input and output so you can see what happened, and make it easy for staff and customers to report a problem. When a mistake is found, fix the immediate harm first, add the case to your test set, and change the rule, data or prompt that caused it. If errors repeat, pause that part of the workflow until it passes testing again."
url: https://lidvizion.ai/answers/what-to-do-when-an-ai-system-makes-a-mistake/
site: Lid Vizion
index: https://lidvizion.ai/llms.txt
---
[Direct answers](https://lidvizion.ai/answers/)
# How should a business plan for and respond to mistakes made by an AI system?
Assume mistakes will happen and design for them before launch. Keep a person approving anything that is costly to undo, log every input and output so you can see what happened, and make it easy for staff and customers to report a problem. When a mistake is found, fix the immediate harm first, add the case to your test set, and change the rule, data or prompt that caused it. If errors repeat, pause that part of the workflow until it passes testing again.
## What this means in practice
- Keep people approving actions that are costly to undo.
- Log every input and output so mistakes can be traced.
- Make it easy for staff and customers to report problems.
- Fix the harm first, then add the case to your test set.
- Pause the affected step if the same error repeats.
## How Lid Vizion approaches it
We start with the business decision and operating context, define ownership and measurable milestones, then use configuration, integrations, automation, or custom software only where each earns its place.
## More on AI leadership, governance & ROI
- [How can a company use AI in hiring without creating unfair or risky decisions?](https://lidvizion.ai/answers/how-to-use-ai-in-hiring-responsibly/)
- [How should a company run an AI pilot so it leads to a real decision?](https://lidvizion.ai/answers/how-to-run-an-ai-pilot/)
- [How should a company handle employees using AI tools that were never approved?](https://lidvizion.ai/answers/how-to-manage-shadow-ai-in-a-company/)
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