Use cases · Facilities & operations

Street asset defect reports from routine drives

Use images captured on routine drives to flag likely road, sign and street-furniture defects with a location, so an inspector confirms each one and real defects become work orders.

Where it starts

The trigger.

A vehicle with a mounted camera completes a routine route, such as a waste, transit or patrol run.

How it runs today

  • Defects are found when someone complains or happens to notice them.
  • Inspection drives are infrequent and notes are hard to compare over time.
  • Reports arrive without a precise location or photo.

The workflow

Four bounded steps.

Each step has an owner and a stop rule.

  1. 01 / Capture

    Record images with location from cameras on vehicles that already drive the routes.

  2. 02 / Flag

    Flag likely defects such as potholes, damaged signs or obstructions, with a photo and location.

  3. 03 / Confirm

    An inspector reviews each flag and confirms, rejects or reclassifies it.

  4. 04 / Act

    Confirmed defects become work orders with priority, and repeat locations are tracked.

Where people stay in control

Approval points.

  • An inspector confirms every flag before a work order is created.
  • Faces and number plates are blurred before images are stored or reviewed.

How we would measure it

Against a baseline.

Measured before and after, on the same work.

Share of flags confirmed by inspectors.

Time from capture to work order for confirmed defects.

Defects found by routine drives versus by complaints.

Related

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An illustrative workflow pattern, not a result from a specific customer.

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