Use cases · Sales

A website agent that qualifies leads

A chat agent on your site answers questions from approved content, asks the qualifying questions your team would ask, and books or routes the lead with a summary.

Where it starts

The trigger.

A visitor opens the chat on your website.

How it runs today

  • Contact forms ask for too little, so every lead needs a discovery call.
  • Good leads wait for a reply while poor-fit ones take up calendar time.
  • Answers to common questions vary by who replies.

The workflow

Four bounded steps.

Each step has an owner and a stop rule.

  1. 01 / Answer

    Respond from approved website and product content only, with sources.

  2. 02 / Qualify

    Ask the questions your team would: role, problem, timeline, budget range.

  3. 03 / Route

    Book qualified leads into the calendar; send others the right resource.

  4. 04 / Summarize

    Write the conversation and answers into the CRM for the salesperson.

Where people stay in control

Approval points.

  • Pricing, commitments and exceptions hand off to a person.
  • The agent never promises anything the approved content does not say.

How we would measure it

Against a baseline.

Measured before and after, on the same work.

Share of chats that end qualified and booked.

Time from first message to booked call.

Sales time spent on poor-fit calls.

Related

Go deeper.

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Other places to start.

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An illustrative workflow pattern, not a result from a specific customer.

Bring the messy version

One workflow.
A better way to run it.

Show us the tools, the handoffs, and the part that keeps slowing your team down.

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