What this means in practice

  • Measure the current workflow before changing it.
  • Choose a small number of outcome metrics tied to the work itself.
  • Include human review time and exception handling in the cost.
  • Separate capacity created from actual cash savings unless the business truly removes cost.
  • Expand only after the improvement is repeatable and the failure modes are understood.

How Lid Vizion approaches it

We start with the business decision and operating context, define ownership and measurable milestones, then use configuration, integrations, automation, or custom software only where each earns its place.