How can operations teams make shift handovers reliable?

---
title: "How to run a good shift handover"
description: "Agree a short handover format, draft it from the shift’s incidents, alarms, tickets and notes, and have the outgoing supervisor confirm it before handing over. The incoming shift acknowledges it, open items carry over with owners, and safety issues are also handed over in person."
url: https://lidvizion.ai/answers/how-to-run-a-good-shift-handover/
site: Lid Vizion
index: https://lidvizion.ai/llms.txt
---

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# How can operations teams make shift handovers reliable?

Agree a short handover format, draft it from the shift’s incidents, alarms, tickets and notes, and have the outgoing supervisor confirm it before handing over. The incoming shift acknowledges it, open items carry over with owners, and safety issues are also handed over in person.

## What this means in practice

- Agree what every handover must contain.
- Draft the summary from the systems the shift already records in.
- Have the outgoing supervisor confirm it before it is handed over.
- Carry open items over with an owner and due time.
- Hand over safety issues in person as well as in writing.

## How Lid Vizion approaches it

We start with the business decision and operating context, define ownership and measurable milestones, then use configuration, integrations, automation, or custom software only where each earns its place.

## See it as a workflow

- [Shift handover summaries](https://lidvizion.ai/use-cases/shift-handover-summaries/): Pull the events, open issues and notes from a shift into one short handover summary, so the next shift starts knowing what happened, what is still open and what needs attention first.

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