What this means in practice

  • Start with one frequent task done differently by different people.
  • Capture how the most reliable person does it.
  • Draft a numbered procedure in the team template and list unclear points.
  • Have the owner correct it and a second person test it.
  • Give each approved procedure an owner and a review date.

How Lid Vizion approaches it

We start with the business decision and operating context, define ownership and measurable milestones, then use configuration, integrations, automation, or custom software only where each earns its place.