Use cases · Operations

Application completeness checks

Check each incoming application against the program’s requirements, flag missing documents, unsigned forms and details that do not match, and draft a request to the applicant, so admissions staff spend their time on decisions instead of paperwork.

Where it starts

The trigger.

An applicant submits an application or uploads a supporting document.

How it runs today

  • Staff open every application to check it is complete before review can start.
  • Missing documents are requested late, close to deadlines.
  • Applicants receive inconsistent requests for the same missing items.

The workflow

Four bounded steps.

Each step has an owner and a stop rule.

  1. 01 / Read

    Identify each document and extract the applicant’s details, program and dates.

  2. 02 / Check

    Compare the application with the requirements for that program.

  3. 03 / Request

    Draft a clear request for anything missing or inconsistent for staff to send.

  4. 04 / Route

    Mark complete applications ready for review; every admission decision stays with staff.

Where people stay in control

Approval points.

  • Admissions staff make every decision about an application.
  • Staff approve requests before they are sent to applicants.
  • Applicant data is accessed only as the institution’s privacy policy allows.

How we would measure it

Against a baseline.

Measured before and after, on the same work.

Time from submission to a complete application.

Applications delayed by missing documents.

Staff time spent on completeness checks.

Related

Go deeper.

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An illustrative workflow pattern, not a result from a specific customer.

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