Use cases · Operations

Driver vehicle inspection reports

Turn drivers’ daily vehicle check photos and checklists into consistent inspection records, and send defects straight to maintenance with the photo attached, so problems are fixed before they become breakdowns.

Where it starts

The trigger.

A driver completes a start-of-shift or end-of-shift vehicle check.

How it runs today

  • Paper or chat-based checks are hard to search and easy to skip.
  • Defects are reported late or without enough detail to act on.
  • Maintenance cannot see which vehicles have open issues.

The workflow

Four bounded steps.

Each step has an owner and a stop rule.

  1. 01 / Capture

    Drivers complete a short checklist and add photos for any item marked as a problem.

  2. 02 / Record

    Create a consistent inspection record per vehicle and shift.

  3. 03 / Route

    Send reported defects to maintenance with the photo, vehicle and location, and mark their urgency for a supervisor to confirm.

  4. 04 / Close

    Maintenance records the repair, and the vehicle’s open issues update automatically.

Where people stay in control

Approval points.

  • A supervisor or maintenance lead decides whether a vehicle stays in service.
  • Drivers can always report a safety concern directly to a person.

How we would measure it

Against a baseline.

Measured before and after, on the same work.

Share of shifts with a completed vehicle check.

Time from defect reported to repair recorded.

Breakdowns linked to a defect that was already reported.

Related

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An illustrative workflow pattern, not a result from a specific customer.

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